Returns & Exchanges
At SONGMICS HOME, we want you to love your space. If you are not entirely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Receive Authorization
Our support team will review your request within 24-48 hours and send a prepaid shipping label or instructions via email.
Pack and Ship
Securely pack the item in its original packaging including all hardware and manuals, attach the label, and drop it off at the designated carrier.
Refund Processing
Once our warehouse inspects the returned furniture, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing